JP
TipTap
Tablet App
Overview
TipTap is an app created to help restaurants organize and improve management of everything that has to do with their employees work and salaries.
Goals
TipTap allows restaurant workers to manage employees' schedules, giving them tools to easily see shifts taken and available. In addition, it makes counting and dividing tips easy, transparent and automatic, preventing mistakes from occurring.
Main Users
Main Users
Aghata Waitress
Aghata is a young woman who is working to fund her education. It's very important for her to have a digital record of her exact hours so she can double-check there are no mistakes in her salary or tips.
Tal Manager
Tal has a lots of responsibilities in the restaurant. As the person in charge, he is looking for innovative tools to help him stay organized and in-control of his workers' salaries and hours.
Diego Owner
As the owner, Diego wants to ensure everything in the restaurant is working smoothely, as it should. The most important thing to him is that he is not losing money and that his workers are treated fairly and receive what they deserve.
User Interviews
Ux
When it comes to tips, is it difficult to divide them between workers?
Ux
Is it always clear when you start and end your shift?
User
"On a regular basis I struggle with last minute shift changes and shift swapping. Often, I am not sure who changed with who and what employee is supposed to work when."
User
"We currently write all hours down by hand in a notebook. This can be very frustrating when it comes to dividing out tips and in the end it's not comfortable or reliable."
User
"I always know when I start my shift, but when I finish can change day to day. This makes it hard for me to know how much I earn each day and manage my personal budget."
Ux
What challenges do you face when it comes to managing the weekly shift schedule?
Time to Draw
Wireframes
Final Design
Employees
Tiptap facilitates better control for each employee over their salary and allows for increased efficiency and transparency when it comes to hours and shift scheduling.
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One Touch Shift Tracking
With the simple touch of a button, the app offers easy and secure salary management, designed to offer precise counting of employee hours.
Shifts & Changes
Comfortable design that allows workers to organize each shift and make changes in real-time without mistakes.
Salary & Tips Management
The tip calculator transforms a complex and time consuming process into a few short and simple steps, preventing mistakes and saving managers time and energy.
Stand Out Feature
TipTap makes shift management a breeze, with a simple check-in/out feature. This saves workers the trouble of counting hours manually and tells them exactly how much salary and tips they have earned.
